תיאור תפקיד:
** recent graduates are welcome to apply What You'll Be Doing: Provide exceptional customer support: Offer professional, efficient, and friendly assistance to our clients regarding technical issues related to our products.
Troubleshoot effectively: Independently identify, analyze, and resolve system issues or follow established guidelines.
Empower customers: Train new and existing customers on how to use our products.
Document interactions: Accurately record all customer inquiries in our CRM system.
Drive continuous improvement: Participate in projects aimed at enhancing our services and processes.
דרישות:
Requirements Excellent communication skills: Strong verbal and written communication skills in both Hebrew and English.
Patience and empathy: Ability to listen attentively to customers and understand their needs. Quick learner: Willingness to learn new technologies and stay updated on relevant knowledge.
Analytical thinker: Ability to analyze problems and find creative solutions.
Team player: Ability to collaborate effectively in a dynamic environment.
Nice to have: hospitality industry experience. Work schedule: Sunday-Thursday, 8:30 AM - 5:30 PM in Nesher One Friday per month, 8:00 AM - 1:00 PM, working remotely.
היקף משרה:
משרה מלאה
קוד משרה:
679787
אזור:
שרון - חדרה וזכרון יעקב, נתניה ועמק חפר, רעננה, כפר סבא והוד השרון, ראש העין, הרצליה ורמת השרון
צפון - גליל, טבריה והכנרת, עפולה, נצרת ובית שאן, עכו, נהריה והגליל המערבי, קריות ועמק זבולון, חיפה והכרמל, גולן
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